Get in Touch
We're here to help! Reach out with questions about wood finishes, restoration supplies, orders, shipping, or returns.
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Customer Support
Email
hammadhafeez@axionovallc.com
Phone
+1 (417) 2616754
Distribution Center
41220 Joy Rd STE 118A
Plymouth MI 48170
Plymouth MI 48170
Frequently Asked Questions
Quick answers from our customer support team.
How long does shipping take?
Standard shipping takes 3-5 business days within the US. For heavy bulk orders (over 20 lbs), we use ground freight which may take an extra 1-2 days. All orders ship with full tracking.
Do you carry authentic American brands?
Yes! Every product we carry — including Howard Products, Guardsman, Minwax, Weiman, and Mohawk Finishing — is 100% authentic. We source directly from authorized distributors to guarantee authenticity.
Can I buy in bulk for my business?
Absolutely! We welcome bulk orders for businesses, restaurants, and facilities. Contact our support team and we will set up a custom bulk pricing plan with significant discounts on large orders.
What is your return policy?
We offer a 30-day satisfaction guarantee. If any product arrives damaged or defective, contact us for a full refund or replacement — no questions asked. Unopened items can be returned within 30 days.